Water Service Payment Assistance | Critical Medical and Behavioral Health Utility Needs Programs

Provides a 30 day grace period to those who are in threat of disconnect or are disconnected AND have a verified critical medical or behavioral health need. A verification of the critical medical need must be submitted via the online form by a registered medical professional. CIE Coordination Center will retrieve the online applications completed by the Medical Professional and assess for available programs and services. If you have questions, Sarah, Mylin or Justin can help answer them.

Physical Address

Hours

Online form can be completed any time

Voice

211

Main Phone

Application process

Medical provider goes to https://uwgsl.tfaforms.net/4603255 and completes online form. Phone intake would be completed after medical waiver is recieved.

Fee

N/A

Required documents

Online Critical Medical Needs Program verification form

Eligibility

- Verified Critical Medical or Behavioral Health Need (by medical professional) that would worsen by utilities being shut of in the home - Must have an account with: Ameren Missouri, Spire, American Water, Liberty or Evergy

Languages

English

Service area

Missouri State

Agency info

CRITICAL MEDICAL AND BEHAVIORAL HEALTH UTILITY NEEDS PROGRAMS

Gas, Electric and Water utility assistance for critical medical and behavioral health needs.

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