Consumer Complaints | Illinois Guardianship and Advocacy Commission

4500 College Avenue, Suite 100, Alton, IL 62002

Eligibility

Must be a resident of Illinois
Must be diagnosed with a disability
Complaint must involve an agency/facility that provides services to the disabled

Required documents

No Documentation Required

Hours

Mon-Fri - 8:30am to 5:00pm

866-333-3362

Voice·

Statewide TTY- Toll Free

618-474-5517

Fax·

Fax

866-274-8023

Voice·

Statewide Intake- Toll Free

618-474-5503

Voice·

Main

Website

https://www.state.il.us/igac

Languages

English

Application process

Call To Apply

Fees

No Fees

Service area

Bond, Calhoun, Clinton, Fayette, Greene, Jersey, Macoupin, Madison, Marion, Monroe, Morgan, Perry, Pike, Randolph, St. Clair, Scott and Washington counties in Illinois

An executive agency created to safeguard the rights of persons with disabilities through three programmatic divisions: Office of State Guardian, Legal Advocacy Services and Human Rights Authority. Services include consumer complaints, legal representation and guardianship assistance. ALSO KNOWN AS METRO EAST REGIONAL OFFICE IGAC

Last assured

11/10/2025

What's Here

Consumer Complaints

Providing organization

ILLINOIS GUARDIANSHIP AND ADVOCACY COMMISSION