Landlord/Tenant Assistance | Dispute Resolution Institute

Professionally trained mediators work with both landlords/property managers and tenants to address their dispute and concern to work towards solutions. Issues may include noise, rent payments, security deposits, maintenance, damages and more

Physical Address

Hours

Mon-Fri - Call for Hours

Voice

618-549-1200

Main

Application process

- Please Call To Schedule An Appointment or Go Online To Complete Application. - Once you have been accepted into the Eviction Mediation Program, your court case may be put on hold until the mediation process has been completed, however the eviction process can vary from area to area. - In order to complete the mediation process, both landlords and tenants will be required to attend at least one pre-mediation session. If at the end of the session, both parties have come to an agreement on all issues, then the eviction process will end with mediation. If no agreement is reached, then the parties will continue through the eviction process at Court. - If you cannot attend your pre-mediation session, or any other scheduled mediation session, you must contact the Eviction Mediation Program. Please Call For more information

Fee

- No Fees - If the case was referred by court, there might be fees the client has to pay to the clerk of court

Required documents

No Documentation Required

Eligibility

- To qualify, you must be a named party in an eviction proceeding or are at risk of being evicted.

Languages

English

Service area

Champaign, DeWitt, Douglas, Jackson, Johnson, Macon, Massac, Moultrie, Piatt, Pope, Saline, St. Clair, and Union Counties.

Agency info

DISPUTE RESOLUTION INSTITUTE

Provides professional dispute resolution services that are free and accessible to all. Services include Mediation, Labor Relations, Landlord/Tenant & Neighbor Assistance to help people in conflict find common ground, resolve disputes, and reach agreement.

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