Child Abuse Hotlines | State of Illinois: Department of Children and Family Services East St. Louis
10 Collinsville Avenue, Suite 102, East Saint Louis, IL 62201
Eligibility
Anyone who suspects that a child is being abused or neglected by a caregiver
Required documents
Mandated Reporters must submit a written report within three days of verbal telephone report
Hours
24 Hours
800-252-2873
Voice·
CHILD ABUSE HOTLINE
618-583-2600
Voice·
Main
800-358-5117
Voice·
CHILD ABUSE HOTLINE TTY
217-785-4020
Voice·
CHILD ABUSE HOTLINE OUTSIDE ILLINOIS
800-722-9124
Voice·
Office of the Inspector General (OIG) Foster Parent Hotline TTY
618-583-2603
Fax·
Fax
800-572-2390
Voice·
Adoption and Foster Parent Information Hotline
866-503-0184
Voice·
Missing Child Helpline
Languages
English
Application process
Call (800) 252-2873 in State of Illinois or (217) 785-4020 outside Illinois
Fees
No Fees
Service area
Illinois State
Protect children who are reported to be abused or neglected and to increase their families' capacity to safely care for them by providing appropriate, permanent families as quickly as possible for those children who cannot safely return home, support early intervention and child abuse prevention activities and works in partnerships with communities. Services include Missing Persons Location Assistance, Adoption Information/Referrals, Foster Home Placement, Foster Parent/Family Recruitment, Children's Protective Services and Child Abuse Hotlines.
ALSO KNOWN AS
DCFS
DCFS ADVOCACY OFFICE
E ST LOUIS DCFS REGIONAL OFFICE
E. ST. LOUIS DCFS REGIONAL OFFICE
EAST ST LOUIS DCFS REGIONAL OFFICE
EAST ST. LOUIS DCFS REGIONAL OFFICE
SPRINGFIELD DCFS ADVOCACY OFFICE
ILLINOIS DEPARTMENT OF CHILDREN AND FAMILY SERVICES EAST ST. LOUIS
Last assured
11/19/2025
What's Here
Providing organization
STATE OF ILLINOIS DEPARTMENT OF CHILDREN AND FAMILY SERVICES EAST ST LOUIS
Protect children who are reported to be abused or neglected and to increase their families' capacity to safely care for them by providing appropriate, permanent families as quickly as possible for those children who cannot safely return home, support early intervention and child abuse prevention activities and works in partnerships with communities. Services include Missing Persons Location Assistance, Adoption Information/Referrals, Foster Home Placement, Foster Parent/Family Recruitment, Children's Protective Services and Child Abuse Hotlines.
ALSO KNOWN AS
DCFS
DCFS ADVOCACY OFFICE
E ST LOUIS DCFS REGIONAL OFFICE
E. ST. LOUIS DCFS REGIONAL OFFICE
EAST ST LOUIS DCFS REGIONAL OFFICE
EAST ST. LOUIS DCFS REGIONAL OFFICE
SPRINGFIELD DCFS ADVOCACY OFFICE
ILLINOIS DEPARTMENT OF CHILDREN AND FAMILY SERVICES EAST ST. LOUIS